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Customer Service Representatives

Company: Vaco Technology
Location: Cypress
Posted on: March 17, 2023

Job Description:


  • Field high volume customer calls from automotive finance customers
  • Update customer information (contact info, addresses, card information) etc.
  • Intake information from customers for monthly payment and payoff of quotes, input of discount information etc.
  • Demonstrate excellent customer service through the increase of customer satisfaction scores and quantitative objectives.
  • Attendance - be on time, ONSITE at the Cypress, California location (Monday through Friday, 8am-5pm OR 7am-4pm) REQUIREMENTS:
    • Must provide proof of completed Associates Degree OR Bachelor's Degree. ***
    • Excellent verbal and written communication
    • Bilingual a plus but not required.
    • Sense of urgency, bias for action
    • Basic computer skills, Microsoft Office, etc.PLEASE NOTE:
      • This position is 100% onsite at the Cypress, California location, it is not a remote position.
      • Completion of AA degree Required; 4 Year Degree Preferred.
      • This is an ongoing contract position with no set end date, there is a chance to convert to FTE role.

Keywords: Vaco Technology, Cypress , Customer Service Representatives, Sales , Cypress, California

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