Cluster Sales Manager
Company: Courtyard - Cypress
Posted on: January 21, 2023
This is the job description for CLUSTER SALES MANAGER. Position:
Cluster Sales Manager Department: Sales Company: Dimension
Hospitality Reports To: Director of Sales Supervises: N/A Job
Purpose: Secure new volume accounts; grow positive relationships
with assigned existing accounts; assure positive recognition within
the local community for two hotels with a focus on the government
and transient markets. Job Responsibilities: 1. Solicit, negotiate,
and generate contracted revenues from volume prospects that meet
criteria established in the hotel business plan. 2. Employ revenue
management techniques to recommend corporate rate proposals. 3.
Accurately prepare and present Requests for Proposals so that both
client and hotel receive a good value. 4. Prospect for new contract
business using a wide variety of methods including phone calls,
outside sales calls, attending community functions, internet
prospecting, supplier partnerships, trade journals, etc. 5.
Develop, implement, and constantly modify sales action plans. 6.
Manage and maintain an accurate and up-to-date contact management
system. 7. Negotiate and close contracts that meet the hotel's
business plan objectives. Desired arrival, departure and volume
patterns must be met. 8. Internally communicate client
requirements, thereby insuring all information is accurate between
client and hotel staff. 9. Coordinate and participate in target
market trade shows and sales blitzes. 10. Conduct competitive
analysis and maintain competitor files in order to be able to
compete successfully. 11. Maintain good rapport with local civic
groups and companies. 12. Other duties as assigned. Job Skills: 1.
Computer skills to include word processing, spreadsheet, and
familiarity with brand specific property Management System(s). 2.
Excellent Prospecting Skills 3. Ability to exercise excellent
communication, presentation, organization, time management and
listening skills. Job Qualifications: Describe the minimum
qualifications needed to complete the job responsibilities.
Education: Associates Degree in Sales & Marketing, Business or a
related field. Experience: Minimum 2 years hotel sales experience
or the equivalent amount of industry experience; OR equivalent
combination of education and work experience.
Licenses/Certifications: N/A Discretion & Independent Judgment:
Answer all questions and provide multiple specific examples.
Question Answer (If yes, give multiple examples) Does this position
have authority to formulate, affect, interpret, or implement
management policies or operating practices? No Does this position
have authority to commit the employer in matters that have
significant financial impact? Yes, negotiate and close contracts
that meet the hotel's business plan objectives. Does this position
have authority to waive or deviate from established policies and
procedures without prior approval? No Does this position have
authority to negotiate and bind the company on significant matters?
Yes solicit, negotiate and generate contracted revenues from volume
prospects that meet criteria established in the hotel business
plan. Is this position involved in planning long or short-term
business objectives? Yes, develop, implement and constantly modify
sales action plans. Does this position represent the company in
handling complaints, arbitrating disputes or resolving grievances?
Yes, as customer complaints and concerns arise, the sales manager
is the company representative to resolve and find amicable
solutions. Does this position have authority to make an independent
choice, free from immediate direction or supervision or make
decisions or recommendations that may occasionally be reviewed,
revised or reversed? Yes, employ revenue management techniques to
recommend corporate rate proposals. Physical Requirements: Indicate
requirements that are representative of those that must be met to
successfully perform the essential duties of this job. Working
Conditions: Indicate the environmental aspects of the job. Ability
to speak and hear. Close and distance vision. Frequent sitting with
some walking and standing. Frequently lifts/carries up to 10 lbs.
Continual use of manual dexterity and gross motor skills with
frequent use of bi-manual dexterity and fine motor skills.
Continually works in normal office conditions and in close
proximity to others. Additional physical & visual requirements
(check all that apply) Additional working conditions (check all
that apply) Identify and distinguish colors Outdoor weather
conditions X Stand for long periods of time Extreme cold
(non-weather) X Walk extended distances Extreme heat (non-weather)
X Lift/carry 6-25 lbs. Wet or humid conditions Lift/carry 26-50
lbs. Near moving or mechanical parts Lift/carry over 50 lbs. On
high precarious places Reach hands and arms in any direction With
fumes or airborne particles Kneel and/or stoop repeatedly Near
toxic or caustic chemicals X Able to work overtime and/or irregular
hours Near risk of electrical shock Near loud noises In areas of
strong vibration Other______________________________
Keywords: Courtyard - Cypress, Cypress , Cluster Sales Manager, Sales , Cypress, California
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