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Full-Time Telemarketing Agent (Opener)

Company: MediaStratX
Location: Cypress
Posted on: November 20, 2020

Job Description:

Position Summary: Provide outstanding customer service to external prospects. Phone screen prospects for Closers after verifying YEAR, MAKE, MODEL, and MILEAGE of vehicle. Display an upbeat and friendly personality on the phone. Essential Job Functions: Provide excellent customer service to new prospects Make upwards of 550 outbound phone calls daily to prospects Receive inbound calls from prospects requesting additional information on Auto Extended Warranties Maintain data in CRM for quality transfers Must be able to multi-task, set priorities and organize work Adhere to company policies, procedures, rules and controls Adhere to company policy regarding customer complaints to provide satisfactory resolution Participate in training and skill development opportunities to improve competency and customer service Must report to work on time and maintain excellent attendance. Experience and Education: Industry knowledge a plus but not required High School Diploma or GED Required Skills: Excellent oral communication Excellent telephone etiquette High level of compassion and integrity Problem solving and detail- minded Works well without constant supervision High level of communication and listening skill Cultural sensitivity with a diverse community Basic PC skill with CRM and telephone dialer Since 2016, MediaStratX has been voted the best place to work in the Auto Extended Warranty industry. We have an upbeat and friendly environment, flexible work schedules, awesome benefits including a 401(k) and much more! Monday- Friday: 6AM- 2PM Job Type: Full- Time Salary: $12.00/ Hour with uncapped commission Job Type: Full-time Salary: $12.00 /hour

Keywords: MediaStratX, Cypress , Full-Time Telemarketing Agent (Opener), Sales , Cypress, California

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