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Field Operations Analyst II

Company: Proven Recruiting
Location: Cypress
Posted on: June 24, 2022

Job Description:

Field Operations Analyst II - Cypress, CA (Hybrid)Do you have a strong desire to deliver outstanding customer service and IT support? Are you process-driven and looking to join a well-established company impacting one of North America's largest industries? We are seeking a Field Operations Analyst II to evaluate business problems and quickly collaborate to work towards practical solutions - apply today to learn more!Who You Are

  • 3+ years of IT Support experience for MS Office products in a warehouse or office environment required
  • 3+ years supporting Wireless Access Points, Thin Clients, RF Scanners, Label Printers, or other warehouse automation products required
  • Experienced troubleshooting PCs, laptops, cell phones, and printers from well-known manufacturing companies
  • Bachelor's degree or equivalent work experience in a related fieldWhat You'll Do
    • Install, configure, troubleshoot, and maintain proprietary software and Windows applications
    • Provide onsite support for the Networking and Systems Engineering groups
    • Provide Tier II technical support via telephone, email, or in-person
    • Analyze symptoms and troubleshoot PCs, laptops, mobile devices, and network printersWhy Work Here
      • Work remotely on days when no onsite travel is necessary
      • Work in a collaborative environment where a passion for owning your part of the process is present
      • Join a company culture full of empowerment, teamwork, and internal promotions
      • Work for an organization that encourages leadership, communication, and relationship-buildingThis company is looking for an experienced Field Operations Analyst II who is eager to hit the ground running and deliver a lasting impact. Please email your resume to if you'd like to move forward in your career within a dynamic and established company.Note: We actively support and promote people of various backgrounds, from race, religion, and gender to geographical area, university, lifestyle, and personality type. Proven Recruiting is minority-owned, majority women, and is a strong advocate for diversity and inclusion in the broader community. Apply today!

Keywords: Proven Recruiting, Cypress , Field Operations Analyst II, Professions , Cypress, California

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