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Business Analyst II

Company: Anthem Inc.
Location: Cypress
Posted on: April 28, 2021

Job Description:

Description SHIFT: Day JobSCHEDULE: Full-timeYour Talent. Our Vision. AtBeacon Health Options, a proud member of the Anthem, Inc. family ofcompanies, it's a powerful combination. It's the foundation upon whichwe're creating greater access to care for our members, greater value for ourcustomers and greater health for our communities. Join us and together wewill drive the future of health care.For more than 30 years, Beacon HealthOptions has changed the way people live with behavioral health conditions.Today, we are the undisputed leader in behavioral health management, serving 37million people across all 50 states. At Beacon, our mission is to help peoplelive their lives to the fullest potential. Beacon offers superior clinicalmental health and substance use disorder management, a comprehensive employeeassistance program, work/life support, specialty programs for autism anddepression, and insightful analytics to improve the delivery of care.Location: The qualified candidate must reside in Cypress,CA or within 1-hour commute to co-located site. Work Hours: 8:30AM - 5:00PM PST. The BusinessAnalyst II responsible to proactively identify client operational issues,participate in a regular prioritization process, and lead root cause analysisto create scalable, lasting solutions to operational problems. Requirementsinclude but are not limited to more stringent and frequent background checksand/or government clearances, segregation of duties principles, role specifictraining, monitoring of daily job functions, and sensitive data handlinginstructions. Associates inthese jobs must follow the specific policies, procedures, guidelines, etc. asstated by the Government Business Division in which they are employed. Translates basicbusiness needs into application software requirements. Contributes toteam discussions and development of solutions for client operational issuesassigned to the team, always with the intention to leverage the range ofexpertise on each team in order to generate high quality, scalable and lastingsolutions.Develop andimplement effective processes to improve operational performance against clientService Level Agreements (SLAs) and Performance Guarantees (PGs).Develop strongclient relationships built on trust and collaboration. Manage clientexpectations throughout the solutioning cycle via regular communication ondesignated topics or issues.Primary dutiesmay include, but are not limited to: Analyzes businessneeds to determine optimal means of meeting those needs. Determinesspecific business application software requirements to address specificbusiness needs. Works withprogramming staff to ensure requirements will be incorporated into systemdesign and testing. Acts as liaisonwith users of the software to address questions/issues. Qualifications Requires a BS/BA degree, 3-5 yearsrelated business analysis experience, or any combination of education andexperience, which would provide an equivalent background. For URAC accreditedareas the following applies: Requires strong oral, written and interpersonalcommunication skills, problem-solving skills, facilitation skills, and analyticalskills.AnEqualOpportunityEmployer/Disability/Veteran

Keywords: Anthem Inc., Cypress , Business Analyst II, Professions , Cypress, California

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