Help Desk Analyst III
Company: Robert Half
Location: Cypress
Posted on: January 12, 2021
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Job Description:
Ref ID: 01310-0011651643Classification: Help Desk Analyst
IIICompensation: DOERobert Half Technology is looking for Helpdesk
or IT Support Analysts for an available positions for a client in
the Schaumburg, IL area. Please note: this position is will be
remote after 3 months. If you're a self-motivated problem solver
who loves to work in a dynamic and positive environment, this may
be the role for you. In this role, you'll have the opportunity to
support end users, work hands-on with a variety of technology and
applications, and present solutions to continually improve customer
service and processes throughout the organization. Please apply
today for immediate consideration!Day to Day Responsibilities:-
Provide technical support and phone support to end users regarding
any application/technical issues- Work with a team to provide
solutions to technical issues ranging from HP printer and Datamax
printers, Dell/Lenovo laptops, and more- Identify, troubleshoot,
and document resolution of technical issues- Utilize Bomgar for
remote support and control- Reset passwords with Active
DirectoryJob Requirements:- Experience with the follow environments
and technical tools is a plus: Citrix, Active Directory, VPN client
configuration, TCOP/DNS/DHCP, HP/Datamax printers, Microsoft Suite
applications, SQL or Microsoft Access database, and Trend Micro
Antivirus. - ITIL or A+ certification is preferred, including other
certifications - Must have ERP experience - Bachelor's Degree or
equivalent work experienceRobert Half Technology matches IT
professionals with remote or on-site jobs on a temporary, project
or full-time basis. From roles in software and applications to IT
infrastructure and operations, we provide you unparalleled access
to exciting career opportunities.Our experienced staffing
professionals can promote you to employers and advocate on your
behalf. We provide access to top jobs, competitive compensation and
benefits, and free online training. For more opportunities, get the
Robert Half app and receive instant notifications when our AI
matches you with jobs.When you work with us, you're working with
the best. Robert Half has been recognized as one of FORTUNE's "Most
Admired Companies" every year since 1998 and was named to Forbes'
inaugural list of America's Best Temporary Staffing
Firms.Questions? Call your local office at 1.888.490.4429. All
applicants applying for U.S. job openings must be authorized to
work in the United States. Benefits are available to temporary
professionals. Visit https://roberthalf.gobenefits.net/ for more
information.-- 2020 Robert Half Technology. An Equal Opportunity
Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're
agreeing to Robert Half's Terms of Use
(www.roberthalf.com/terms-of-use).
Keywords: Robert Half, Cypress , Help Desk Analyst III, Professions , Cypress, California
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