CypressRecruiter Since 2001
the smart solution for Cypress jobs

Customer Service

Company: KFC
Location: Cypress
Posted on: March 16, 2023

Job Description:

Job Description JOB PURPOSE:

Make the Connection by greeting and serving each guest courteously, quickly, and efficiently while adhering to procedures. This position is responsible to interact with guests/fellow team members in a respectful and professional manner. Most of all, display superb Teamwork skills to contribute to a positive work environment through our Core Values.


  • Create a winning experience for every guest by greeting them with a smile, making them feel welcome with a cheerful, helpful, and respectful attitude.
  • Take guests orders and assemble them.
  • Immediately attend to any guest service problem or complaint and notify manager as needed.
  • Accept payment from customers, make change as necessary, and issue a receipt.
  • Follow proper cash handling procedures, as defined by the Cash Handling Policy, including Accountability for all cash issued and received at the register assigned to you during your shift.
  • Resolving guest complaints and addressing any questions or comments that guests may have.
  • Ensure that all product holding times are strictly observed.
  • Maintain clean and safe work area.
  • Restock and clean respective area upon closing, including floors, tables, trash cans, and restrooms.
  • Stock work station as needed napkins, cups, lids, etc. and maintain an adequate supply of iced tea.
  • Operate registers and credit card machines.
  • Follow food & safety procedures and reports any issues to the Manager on Duty and/or Area Manager.
  • Able to work flexible schedule; days, nights, weekends and holidays.
  • Perform any other duties as assigned by the Manager in charge of the shift. SKILLS AND EXPERIENCE REQUIRED:
    • Outstanding customer relation skills and ability to ensure a guest priority culture
    • Effective communication, good organization skills
    • Accuracy and honesty of handling revenues and aspects of the revenue control system
    • Good math skills
    • Good analytical skills
    • Ability to act on and solve minor problems as they arise
    • Ability to multi-task and work under pressure by Jobble

Keywords: KFC, Cypress , Customer Service, Other , Cypress, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Cypress RSS job feeds