Accounting Clerk
Company: Quail Park
Location: Cypress
Posted on: January 27, 2023
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Job Description:
Quail Park on Cypress is a vibrant senior living community
located in Visalia, CA.
The Accounting Clerk / Customer Service Manager is instrumental in
creating an environment and executing service that is second to
none by seeking opportunities to create memories by anticipating
needs, exceeding expectations, and building relationships.
This role leads by example, consistently conveying a positive
can-do attitude and pride in all work. Directly responsible for all
front desk personnel, all resident accounts receivable, and
accounts payable. The Accounting Clerk provides accounting data
entry for the community in a professional, accurate and timely
manner.
Accounting Clerk / Customer Service Manager - Things you will enjoy
about this position:
--- Provides every resident, guest, and employee with a superior
customer experience.
--- Responsible to supervise front desk personnel
--- Responsible for problem solving matters related to some
resident service offerings.
--- Responsible for all communication coming in or out of the front
desk.
--- Approaches all incoming and outgoing residents, guests, and
fellow employees in a gracious, attentive, and service-oriented
manner.
--- Acts as a guide when guests ask for directions within the
community and the surrounding areas, providing all requesting
guests with typed instructions & contact information.
--- Communicates resident and guest comments and concerns to
management promptly.
--- Reviews all appropriate communications, calendars, menus, etc.
to in order to answer questions intelligently and to help direct
residents, guests, and employees.
--- External - provides information and makes reservations for
external activities, outside facilities and services, outside
events and attractions, and non- company provided
transportation.
--- Maintains a consistent, sufficient, and updated database with
extensive information about city highlights; also maintains
sufficient level of up-to-date brochures, maps, and hand-outs.
--- Provides area maps, brochures, alternate transportation, and
other literature.
Accounting Clerk / Customer Service Manager - What We Hope to
Find:
--- Experience required in Data Entry, including but not limited to
Accounts Receivable A/R, Accounts Payable A/P, in a residential or
long-term care setting preferred.
--- Intermediate computer skill proficiency including Word, Excel
and accounting software required.
--- Previous supervisory experience, preferred.
--- Must be able to read, comprehend, write, and speak English to
communicate effectively with residents, families, visitors, other
team members and vendors.
--- Ability to represent the company in a positive and professional
manner.
--- Possess strong interpersonal and communication skills, both
written and verbal.
--- Must have a high attention to detail, accuracy, and strong
organizational skills.
--- Possess excellent time management skills with ability to work
independently as well as collectively on assigned tasks.
--- Ability to maintain confidential information, including but not
limited to company financial information, personnel documents,
resident health and financial information and company trade
secrets.
--- Must have a strong commitment to customer service and a desire
to exceed customer expectations.
--- Must meet all health-related requirements pertaining to state
regulatory agencies.
--- Must be able to perform duties and responsibilities (Essential
Job Functions) with or without reasonable accommodation.
--- Subject to pre-employment screening including criminal
background check, and TB testing.
Our Company follows the California Department of Public Heath
(CDPH) and the State Public Health Officer an order issued on
September 28, 2021, pursuant to the Health and Safety Code sections
120125, 120140, 120175, and 131080 which requires all employees
working in Adult and Senior Care Facilities (ASC) facilities
licensed by California Department of be fully vaccinated for
COVID-19, unless they are exempt for medical and religious reasons,
no later than November 30, 2021.
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Keywords: Quail Park, Cypress , Accounting Clerk, Other , Cypress, California
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