Lead Server
Company: Quail Park
Location: Cypress
Posted on: January 23, 2023
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Job Description:
Quail Park on Cypress offers California inspired architecture
with comfortably appointed apartment homes and cottages offering
residents extraordinary opportunities to remain active and be
social. Join the team today!LEAD SERVERTo provide resident meal
service in the dining room in an efficient and professional manner
according to Community standards, and to ensure a superior quality
dining experience for all residents and guests. As an assistant to
the Dining Room Supervisor, ensures the efficient and effective
operation of the dining room and related areas during all resident
mealtimes and to oversee and monitor the performance of the dining
room team members.Minimum Eligibility Requirements:Minimum of 3
years food service experience, including 1 years of previous dining
room management.Previous experience in both restaurant and senior
living settings preferred.Must have a strong commitment to customer
service and desire to exceed customer expectations Must be able to
read, comprehend, write, and speak English to communicate
effectively with residents, families, team members and vendors.Must
have basic computer skills, including Word and Excel.Must be detail
oriented and possess strong organizational skills.Must meet all
health-related and/or food handling requirements pertaining to
local or state regulatory agencies.Must maintain current CPR/First
Aid credentialsMust maintain current Food Handlers credentialsMust
maintain annual Continuing Education CreditsMust be able to perform
duties and responsibilities (Essential Job Functions) with or
without reasonable accommodation.Subject to pre-employment
screening including physical, drug and TB testing and criminal
background check.Essential Functions:Meal ServiceAttends pre-meal
meetings to become familiar with menu items being served.Is an
active participant and serves a section in the Dining RoomAssists
in seating of residents in assigned section of dining room.Greets
all residents immediately upon being seated and makes an effort to
integrate new residents into dining room experience.Notes and
reports to Supervisor all residents from assigned section that
missed the meal, if POS system is not utilized.Maintains accurate
records of meals served to residents and guests in assigned section
and submits to Supervisor, or accurately enters information into
POS system, if applicableReports immediately to Supervisor any
unusual occurrences or changes in resident behavior or eating
habits occurring in assigned section.Serves meals in accordance
with proper serving techniques and ensures that food is presented
in an attractive manner.Assists with other dining room duties such
as restocking condiments, filling salt and pepper shakers, folding
napkins, etc., as assigned by Supervisor. Dining Room
CleaningAssists with cleaning, organizing, and maintaining all
service areas in assigned section. Lead Dining Room Server
2021-03Ensures that tables, chairs, and carpet in assigned section
are cleaned after each meal and prepared for the next meal in a
timely manner.Assists with other cleaning duties as assigned. Lead
ShiftAssists in training all dining room personnel; in absence of
Dining Room Supervisor assists in directing dining room
personnel.Monitor's dining room team member schedules and makes
daily task assignments to ensure efficient and effective meal
service.Ensures that all dining room personnel maintain a strong
customer service focus and are consistently professional in conduct
and appearance.Supports operating dining room within budgetary
guidelines.Maintains knowledge base of current OSHA, and local and
state regulatory agency guidelines and ensures that the dining room
service maintains regulatory compliance.Serves as a member of the
department's leadership team to provide feedback of daily
operations and team performance.Dining Room OperationEnsures that
all dining and kitchen service areas are clean and organized and
that all equipment such as reach-in refrigerators, microwaves,
toasters, soup tureens, and beverage machines are cleaned on a
daily basis.Ensures dining room cleaning schedules are completed,
assigning team member duties to ensure that carpet, tables, chairs,
and salad bar are properly cleaned after each meal, and prepared
for the next meal in a timely manner.Ensures that proper serving
etiquette is maintained, and that food is attractively
presented.Enforces safe food handling technique at all
times.Communicates frequently with residents, families, guests, and
team member members, to address concerns and suggestions relating
to the food service program, and to maintain resident
satisfaction.In conjunction with Life Enhancement Director and/or
Community Relations Director assists with serving at Community
special events, parties, and marketing functions.OtherConsistently
communicates and behaves in a courteous and professional manner and
adheres to established dress code while on duty.Attends all
required team member meetings and in-service training
sessions.Upholds Residents' Rights as defined by state regulations
and by Company policy, at all times.Supports and upholds all other
Company policies, and the service philosophy.Reliable and
predictable attendanceOther duties as assigned.Our Company follows
the California Department of Public Heath (CDPH) and the State
Public Health Officer an order issued on September 28, 2021,
pursuant to the Health and Safety Code sections 120125, 120140,
120175, and 131080 which requires all employees working in Adult
and Senior Care Facilities (ASC) facilities licensed by California
Department of be fully vaccinated for COVID-19, unless they are
exempt for medical and religious reasons, no later than November
30, 2021.PM21Powered by JazzHRPI201686621
Keywords: Quail Park, Cypress , Lead Server, Other , Cypress, California
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