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Early Customer Accounts - Cypress, CA

Company: North American Staffing Group
Location: Cypress
Posted on: November 21, 2022

Job Description:

Job Description NASG is Now Hiring Early Customer Account Representatives for a large Automotive Financing company in Cypress, CA. Job Duties Auto-Dialer Collections - make outbound/receive inbound calls on accounts that are 5-29 days past due and assist customers with bringing their accounts current (approximately 100 phone calls daily) Identify root cause of customer delinquency and generate effective solutions for AHFC and customer Conduct minimal skip tracing necessary to prepare account for next level of collections Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives) Become a productive member of the department (meet quantitative objectives) Maintain enthusiastic and positive attitude Attendance - being here on time ready to work at the start of the shift Assignment Description Long-term temporary assignment with no set time or guarantee of a full-time position Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance Desired Soft-Skills Excellent verbal communication skills (easy to understand) Able to multi-task (ability to talk and type simultaneously is a must) Customer service oriented Self-starters Eager to learn Bilingual (Spanish) a plus College Degree (4 Year). Work Schedule Monday through Thursday: 11am - 8pm Friday: 8 AM - 5 PM Two Saturdays per month: 8 AM - 12 PM Must be flexible, schedule may change with business needs Qualifications: Associates degree 2 Years of customer service or call center experience INDNAS

Keywords: North American Staffing Group, Cypress , Early Customer Accounts - Cypress, CA, Other , Cypress, California

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