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Ocean Import Coordinator

Company: Professional Search Group - OC
Location: Cypress
Posted on: June 22, 2022

Job Description:

Professional Search Group (PSG) is looking for an Ocean Import Coordinator for one of the world's leading international shipping and logistics providers.
Essential Duties And Responsibilities:

  • Create Shipment Files - FCL/LCL/Consolidation through CargoWise system after ocean bookings have been confirmed
  • Review ocean import documents for accuracy (Original Bill of Ladings and ISF)
  • Ensure ISF forms are provided to brokerage timely for in-house clients
  • Issue Arrival Notices 3-5 days prior of vessel arrival
  • Issue delivery orders and manage drayage to clients when required
  • Validate vendor billing against cost profile in shipment file
  • Reconcile and issue final invoice for all shipments. Close files by month end
  • Monitor client credit status. Report any "red flags" to supervisor
  • Manage of pending demurrage charges with timely notification to clients
  • Ensure quality customer service for both internal and external customers
  • Assist department co-workers with problems, issues, and questions
  • Meet with manager on scheduled basis to conduct 1-2-1 discussions
  • Collaborate with manager to accomplish both team and individual goals
  • Communicate information and instructions with vendors and overseas agents in clear and timely manner
  • Duties and responsibilities are not limited to the above and may change depending on workflow
    • Excellent interpersonal skills
    • Strong written and verbal communication skills
    • Ability to balance multiple tasks as needed
    • Ability to operate in a global environment
    • Self-managing and pro-active at all times
    • Ability to work in a team environment
    • Ability to articulate in a clear and professional manner through email communication(s)
    • Proficiency in the use of Microsoft Office, Excel, PowerPoint, and other technical software is required.
    • Experience in CargoWise operating system is preferred
    • College or Associates degree
    • At least three years' experience as an import coordinator to successfully perform this job. - Preferred
    • Required: At least two years customer service experience in a telecom environment to successfully perform this job.
      Apply for this great opportunity today!!

Keywords: Professional Search Group - OC, Cypress , Ocean Import Coordinator, Other , Cypress, California

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