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Group Travel Team Coordinator

Company: The Travel Corporation
Location: Cypress
Posted on: May 9, 2022

Job Description:

Job DescriptionPosition SummaryThe Group Travel Team Coordinator will work directly with and assist the Sr. Manager with tracking quote and confirmed group requests for both custom and direct group business. Assists with preparation for on-tour operations, maintenance, and contracting requirements using current TROPICS and Tokyo systems. This position is based in Cypress, California (Hybrid), training will be in person.Duties and Responsibilities

  • Be energetic, well organized, multi-task oriented and driven, providing superior service to internal and external clients, while having fun!
  • Administer and carry out multiple tasks related to process group requests and confirmations while abiding by established company policies, guidelines and specific terms and conditions as contracted between client and department.
  • Demonstrate proficiency in a windows – based environment, be organized and detail oriented
  • Ability to multi-task, work directly with multiple departments
  • Work and communicate in a team atmosphere
  • Research and request rates and availability and contract inclusions, meals, etc. for potential and confirmed group departures.
  • Build and accurately maintain HUBS, attach contracts for Product Build as assigned.
  • Assist in creating technical itineraries for on tour operations, reviewing proposals for timing requirements as needed.
  • Assist Dir of Group Travel Team and Business Development Manager.
  • Thinks "outside the box" in order to assist with guest requests.
  • Other duties as required and assigned.Qualifications
    • 1 year of travel experience preferred but not required
    • High school Diploma is required. One year of travel industry experience in preferred.
    • Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) required. Internet proficiency required. Knowledge of or the ability to learn in-house reservations system required.
    • Excellent written and verbal communication skills required. Ability to interact with all levels of staff required.
    • Vision correctable to 20/20 with reasonable accommodation required. Ability to look at a computer monitor for long periods of time with reasonable accommodation required.
    • Able to lift 20 lbs with reasonable accommodation preferred. Able to sit for long periods of time, and use a computer mouse and keyboard for long periods of time with reasonable accommodation required.
    • Ability to manage own time, must be able to follow directions and meet deadlines. Successful candidate will be self motivated and detail oriented in order to prioritize work load. Flexibility for occasional overtime requiredVaccine MandateAll newly hired employees must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination before start date.Candidates may request an accommodation due to disability, sincerely held religious belief or exception required under applicable law.The Travel Corporation is an equal opportunity employer and does not discriminate against race, color, creed, sex, gender, religion, marital status, age, national origin, sexual orientation, or any other consideration made unlawful by federal, state or local laws or ordinances.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Keywords: The Travel Corporation, Cypress , Group Travel Team Coordinator, Other , Cypress, California

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