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Intake, Team Lead

Company: iRhythm Technologies
Location: Cypress
Posted on: May 3, 2021

Job Description:

About iRhythm:

iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable bio sensing technology with powerful cloud-based data analytics and Artificial Intelligence capabilities. Our goal is to be the leading provider of ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm's continuous ambulatory monitoring has already put over 2 million patients and their doctors on a shorter path to what they both need - answer.

About this role:

iRhythm is currently seeking an experienced Intake Team Lead for our Cypress, CA facility. Our work environment is fast-paced, with a collaborative atmosphere. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals to join our team today!

This is not a remote position. Must report to our Cypress, CA facility.

Specific job responsibilities include:

  • Follow HIPAA, ISO 13485, Joint Commission, and OSHA standards
  • Follow all Work Instructions, SOP's and safety requirements
  • Comply with IRhythm's policy, procedures, and quality standards, and safety and environmental regulations
  • Maintain the cleanliness of the Patch Intake room and work surfaces within
  • Perform good recycling practices
  • Receive and process the Patch device (includes de-kitting and verification of patient information in ZioReports.com)
  • Upload data from the Patch device to iRhythm's proprietary software tools
  • Ability to meet and frequently exceed company goals/objectives.
  • Identify and communicate any safety, quality, and process issues or concerns as applicable
  • Understand and comply with Good Documentation Practices (GDP)
  • Participate in lean activities and 5S improvement
  • Cover absenteeism
  • Support problem-solving small group activities
  • Trainer for Intake processes and other operation
  • Aware of common defect within the Intake process and the results caused by the variation during the process
  • Understand and demonstrate Lean techniques and principles
  • Coach and provide guidance to others on processes and standard operating procedures.
  • Ability to redline and work on DCO changes
  • Provide employee feedback to Management team
  • Monitor productivity to meet daily production goals
  • Insure standardized workflows are followed with consistent output
  • Perform routine quality checks

Soft Skills:

  • Team work - work together to achieve great quality result for our patients and customer
  • Dependability and reliability - strive to attain result on time; convey a sense of urgency and drive issues to closure
  • Communication - successfully provide feedback and collaborate across functional team
  • Culture - Embrace company core values and competencies
  • Initiative - going above and beyond to get the job done
  • Accountability - recognize the issue, taking ownership, proactively seeking solution, and stay committed and overcome challenges
  • Time Management - ability to prioritize and utilize resource effectively
  • Flexibility - adapting and managing the unexpected
  • Goal Oriented - setting clear achievable expectation
  • Proactively seeking solution - Gather and analyze information systematically; Develop alternative solution; Think analytically and decisively

About you:

  • Minimum 3 years of Intake process experiences or related experience - in a medical device, manufacturing or ISO registered
  • Computer proficiency required
  • Data entry experience preferred
  • Leadership skills / scheduling planning
  • Microsoft Excel / Office

What's in it for you

This is a full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurance (all of which start on your first day), paid holidays, and PTO!

iRhythm also provides additional benefits including 401K (with company match), an Employee Stock Purchase Plan, paid parental leave, pet insurance discount, Cultural Committee/Charity events, and so much more!

FLSA Status: Non-Exempt

As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records.

Make iRhythm your path forward.

#LI-VR1

Keywords: iRhythm Technologies, Cypress , Intake, Team Lead, Other , Cypress, California

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