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Guest Service Agent

Company: Hyatt
Location: Cypress
Posted on: May 3, 2021

Job Description:

HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 room properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT house properties are located in urban, airport and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignment.

The Guest Service Agent is responsible for checking in and checking out of all hotel guests. This person must have excellent organization and communication skills as well as superior guest service abilities. This position will involve cash handling, answering telephones, making/cancelling/revising reservations, interpreting hotel bills/folios, maintaining inventory in the hotel's guest market, advertising and obtaining enrollments into the World of Hyatt guest membership program, providing local information to guests, etc. all in an attentive, courteous and efficient manner.

Welcome you to our new house, HYATT house!

  • Must have customer service experience
  • Hotel experience preferred
  • Flexible and open availbility for all shifts, including overnights, weekends, and holidays required

Keywords: Hyatt, Cypress , Guest Service Agent, Other , Cypress, California

Click here to apply!

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