CypressRecruiter Since 2001
the smart solution for Cypress jobs

Customer Service Representative

Company: Collabera
Location: Cypress
Posted on: January 12, 2021

Job Description:

* Hours:* Training will be M-F 8am- 4:30pm MT for 3-4 weeks.* After training, candidates must be available to work 1 weekend date per week, hours either Sun- Thur or Tues- Sat between the hours of 5am- 10pm (8 hour shifts).* Candidates should possess a high level of professionalism and customer service skills. This is a very structured position responsible for answering incoming calls from consumers who have questions about account balances, HSA's, card activation, application status, Treasury guidelines and regulations, and internal procedures. This role requires great people skills as individuals work to help solve customer issues* Primary Responsibilities:* Taking inbound calls from consumers (40-50 calls a day - average 6 minute calls)* Handling and researching issues over the phone* Utilizing the computer database to verify and document information* Main Responsibilities of Call Reps:* Providing customer service on spending accounts* Educate customers on account* Benefits of account* When and how to use the funds in the account* Registration* Enrolling or signing onto website* Understanding online banking* How to navigate a bank website in general* Helping customers with tax forms in general* Updating accounts with general demographic information* General Requirements:* 1 year of Customer Service experience analyzing and solving customer's problems, 1 year of experience in anoffice setting environment using the telephone and computer as the primary instruments to perform job duties* An education level of at least a High School Diploma or GED* Authorization to work in the United States* Available to work 40 hours per week anytime within the operating hours of the site* Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applicationsRequired Qualifications:* Soft Skills:* Ability to navigate a computer while on the phone* Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product* Ability to remain focused and productive each day though tasks may be repetitive* Physical Requirements and Work Environment:* Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer* Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity.communication,computer,phone

Keywords: Collabera, Cypress , Customer Service Representative, Other , Cypress, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Deliver with DoorDash - No Vehicle Required.
Description: Want to earn money, but don't have a car Deliverwith DoorDash. We'll even set you up with an e-bike What isDoorDash Available in over 4,000 cities in the U.S., Canada, andAustralia, DoorDash is (more...)
Company: Doordash
Location: San Gabriel
Posted on: 01/19/2021

Deliver with DoorDash - Become a Dasher with our E-Bikes
Description: Want to earn money, but don't have a car Deliver with DoorDash. We'll even set you up with an e-bikeWhat is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about (more...)
Company: Doordash
Location: San Gabriel
Posted on: 01/19/2021

No car? No problem. Deliver with DoorDash on our e-bikes
Description: Want to earn money, but don't have a car Deliver with DoorDash. We'll even set you up with an e-bikeWhat is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about (more...)
Company: Doordash
Location: San Gabriel
Posted on: 01/19/2021


Deliver with DoorDash - Become a Dasher with our E-Bikes
Description: Want to earn money, but don't have a car Deliver with DoorDash. We'll even set you up with an e-bike br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, (more...)
Company: Doordash
Location: Rosemead
Posted on: 01/19/2021

High Demand For Quality Roofers - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: San Gabriel
Posted on: 01/19/2021

Pallet Wrapper
Description: Job DescriptionWe're hiring hard-working pallet wrappers to be a part of a great team at a large logistics company Responsibilities:
Company: Bluecrew
Location: Rowland Heights
Posted on: 01/19/2021

Deliver with DoorDash - Become a Dasher with our E-Bikes
Description: Want to earn money, but don't have a car Deliver with DoorDash. We'll even set you up with an e-bike br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, (more...)
Company: Doordash
Location: San Gabriel
Posted on: 01/19/2021

Part Time Product Demonstrator - Entry Level
Description: Job DescriptionPart Time Product Demonstrator - Entry Level Are you outgoing and enthusiastic about interacting with people If promoting the best brands to today's shoppers sounds appealing, then Club (more...)
Company: Advantage Solutions
Location: Santee
Posted on: 01/19/2021

No car? No problem. Deliver with DoorDash on our e-bikes
Description: Want to earn money, but dont have a car Deliver with DoorDash. Well even set you up with an e-bike What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is (more...)
Company: Doordash
Location: San Gabriel
Posted on: 01/19/2021

Amazon - Picker Packer - Immediate Hire (Eastvale)
Description: Warehouse Team Member Part-Time, Full-Time, Flexible Hours br br Shifts: br Overnight, Day, Evening, Weekend br br Location br Eastvale, Jurupa Valley, Mira Loma br Job opportunities (more...)
Company: Amazon Workforce Staffing
Location: Rosemead
Posted on: 01/19/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Cypress RSS job feeds