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Admissions Operations Specialist -Trident University International

Company: American Intercontinental University
Location: Cypress
Posted on: January 8, 2021

Job Description:

The Admissions Operations Specialist establishes admissibility into the university. Key components of this position include providing a wide variety of general office work and student support. The Admissions Operations Specialist will rely on instructions and pre-established guidelines to perform the functions of the job and will provide information on college policies, procedures, standards and requirements within FERPA guidelines.Position Responsibilities

  • Prepare and process necessary documents for ordering transcripts.
  • Communicate with students and institutions regarding document status.
  • Work as a liaison between the Admissions and Registrar's Offices to ensure consistent and timely document management and maintenance of the Student Information System in compliance with University policy.
  • Create and maintain daily report queues for team distribution.
  • Continuously review University policies and procedures in order to anticipate and implement changes.
  • Student service and support including problem solving, student satisfaction, and referral assistance.
  • Maintain relevant knowledge of student record procurement processes.
  • Assist other members of the team when needed.
  • Other duties as assigned.QualificationsPosition Requirements
    • Minimum of 2 years of experience in higher education environment.
    • Working knowledge of software applications including MS Office.Required Knowledge, Skills and Abilities
      • Must be detail oriented.
      • Ability to effectively communicate with students, administrators, staff, faculty and outside constituencies.
      • Possess a working knowledge of commonly-used practices and procedures within particular field.
      • Ability to multi-task, and to succeed within strict deadlines.
      • Excellent written skills.
      • Ability to deal with confidential and sensitive material professionally.
      • Solid analytical and problem solving skills.
      • Outstanding communication and organizational skills.
      • Ability to work effectively with diverse populations.
      • Excellent judgment skills.
      • Demonstrated ability to interpret and apply policy, use independent decision making skills, handle multiple tasks, stay calm under pressure, work with the public and be a team player.
      • Demonstrated commitment to providing exceptional customer service to students and others.
      • Ability to exhibit enthusiastic and motivational behaviors.Experience Preferred
        • Bachelor's degree.
        • Experience with Student Information Systems and website content management.

Keywords: American Intercontinental University, Cypress , Admissions Operations Specialist -Trident University International, Other , Cypress, California

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