Location 27800 Northwest Freeway, Cypress, TX 77433 Category
Executive group Requisition 100098212 Type Full time
At Memorial Hermann, we’re about creating exceptional
experiences for both our patients and our employees. Our goal is to
provide opportunities for our diverse employee population that
develop and grow careers in a team-oriented environment focused on
Every employee, at every level, begins their journey at Memorial
Hermann learning about the history of the organization and its
established culture built on trust and integrity. Our employees
drive this culture, and we want you to be a part of it.
This position is responsible for the effective management of
selected ancillary operations within a specific Memorial Hermann
Hospital. Responsibilities include direction and decision-making,
financial performance, compliance with regulatory agencies, patient
satisfaction, productivity and the promotion of Partners-In-Caring,
while ensuring maximum efficiency and effectiveness. Additionally,
this position is responsible for promoting positive relations among
the medical staff and hospital personnel, and assumes
responsibility, along with the Chief Nursing Officer and VP,
Finance of administration in the absence of the Hospital CEO. The
incumbent also participates in system-wide initiatives to promote
efficiencies and cooperation across system divisions. Job
Description Minimum Qualifications
Education: Master’s Degree in Healthcare Administration,
Business Administration, or other applicable area of study is
Licenses/Certifications: Board Certification in Healthcare
Experience / Knowledge / Skills:
Five (5) years of progressive management experience in a
healthcare setting, with a proven track record of successfully
leading multiple hospital departments is required
Demonstrates commitment to the Partners-in-Caring by integrating
our culture in all internal and external interactions; delivers on
our brand promise of "we advance health" through innovation,
accountability, empowerment, collaborations, compassion and results
while ensuring one Memorial Hermann.
Assures that revenue, expenses, contribution margin and FTE’s
meet or are favorable to budget. The incumbent works with his/her
direct reports to prepare and submit budgets completely and on
time, knows and understands the details of the budget reports,
forecasts and accurately projects expenses; takes corrective action
to address negative variances; identifies and proposes capital
budget items appropriately; prepares adequate capital equipment
proposal and justification, continually improve efficiency and
Assures a technically competent staff and services maintaining a
high quality and service oriented reputation for the departments.
The incumbent meets hospital requirements for Quality Assurance and
contributes to the development, communication and maintenance of
the hospital safety program. The incumbent serves as Director
accountable for staff education and participates and supports CQI
Regulatory Accreditation Standards
Ensures that compliance and accreditation standards are met in
all areas of responsibility.
Develops and maintains departmental policy and procedures, and
complies with all applicable regulatory requirements and
Establishes clear performance expectations for areas of
Works with managers/supervisors to establish scope of service,
goals and develop the strategic plan for the areas he/she works
Stays up to date on new developments in the field and
incorporates such in the departments’ scope of service.
Ensures the development and execution of plans for staff
recruitment, retention, and development, avoiding the use of
The Chief Operations Officer is part of the Hospital Senior
Management team and reports directly to the Hospital CEO and
participates in all long-term and short-term strategic planning for
The incumbent has administrative responsibility for Ancillary
Services within the hospital which may include (but is not limited
to): Ambulatory Services, Imaging, Patient Transportation,
Laboratory Services, Food & Nutrition, Pharmacy, Therapeutic
Services, and Medical Records. Provides direction and support to
these departments along with budgetary compliance, personnel
management, and quality improvement. The incumbent also takes a
leadership role in interdepartmental matters, which advance the
hospital and the system.
The incumbent provides Administrative representation in Medical
Staff meetings. In this role, the VP, Operations is responsible for
implementing actions directed by these groups, through coordination
of various multidisciplinary work groups or through program
development and policies and procedures. The incumbent is
accountable for communication, investigation and follow-up
activities prior to all committee activities and the documentation
of related actions and results.
The VP, Operations serves on various system committees and
projects to share in decision-making concerning the delivery of
care and operations of the hospital. The incumbent assists the
Hospital CEO with project meeting and performs special duties as
assigned. The incumbent shares responsibilities with the Hospital
Chief Nursing Officer and Hospital VP, Finance in the absence of
the Hospital CEO.
The VP, Finance helps prepare and coordinate the total hospital
capital and operational budget based upon corporate guidelines and
departmental budgets prepared by the department managers. After
final approval of budgets by the Board of Trustees, the VP,
Operations reviews with departmental managers, monthly actual vs.
budgeted expenditures and revenues; assembles data relative to the
phases of hospital activities and provides financial/statistical
feedback to the CEO on a monthly basis.
The incumbent interacts daily with medical staff members to
develop and maintain effective relationships with the medical
staff; ensures that medical staff problems/concerns are addressed
and that the hospital CEO is informed of problems which may
adversely affect hospital operations and medical staff
The incumbent interprets corporate, hospital and departmental
policies, objectives and operational procedures to Medical Staff
members, department managers, employees, patients and visitors.
Ensures safe care to patients, staff and visitors; adheres to
all Memorial Hermann policies, procedures, and standards within
budgetary specifications including time management, supply
management, productivity and quality of service
Promotes individual professional growth and development by
meeting requirements for mandatory/continuing education and skills
competency; supports department-based goals which contribute to the
success of the organization; serves as preceptor, mentor and
resource to less experienced staff.
Other duties as assigned.
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Executive group, Cypress, Texas, United States Remove
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Equal Employment Opportunity. Memorial Hermann Health System
shall provide equal employment opportunities without regard to
race, color, religion, age, national origin, sex (including sexual
orientation and gender identity), pregnancy, disability, genetic
information, U.S. military service, or any other characteristic
protected by law.