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Sr. ServiceNow Software Engineer

Company: Prosum Inc.
Location: Cypress
Posted on: January 12, 2022

Job Description:

JOB SUMMARY The Sr. Software Engineer will be an integral member of the company' s ServiceNow team and will be tasked with developing scalable technical solutions for company' s ServiceNow implementations across the organization. The individual is responsible for the technical design, development, implementation, testing, and operational / maintenance of new and existing programs in the environment. The Sr. Software Engineer will be required to work on task management and planning by breaking down functional specifications into technical designs, development tasks, estimates, and executing to completion. In addition, the Sr. Software Engineer must ensure that developed code meets the technical and functional specifications through unit testing and validation. This role will be required to mentor others on ServiceNow best practices. ESSENTIAL FUNCTIONS Technical Design- Able to identify, analyze, specify, design, and translate functional design to technical design. Create and document technical designs for medium to high complexity solutions that may include integration with external systems. --- Create and document technical designs for low to high complexity solutions that may include integrations with external systems --- Lead and/or participate in peer technical design review --- Design systems that span multiple technologies/platforms --- Create and apply design standards across all applications --- Design solutions to meet performance requirements and scalability expectations --- Design complex systems utilizing multiple technologies (may have a special area of expertise), including integrations with external systems. --- Design and creates frameworks, program controls and services that can be utilized by other developers in creation of applications. --- Ensure the application operates according to functional and technical specifications Application Development - Able to write, test, debug, and maintain applications for end-user adoption, productivity improvement and efficiency. --- Research, analyze, and produce high quality source code for low to high complexity solutions --- Modify and enhance low to high complexity programs --- Enable integration with third party applications using ServiceNow tools --- Apply more than one programming language to produce high quality source code --- Troubleshoot and resolve technical issues --- Develop knowledge of the company' s applications --- Lead and/or participate in peer code reviews --- Collaborate with cross functional teams to identify and solve software defects --- Anticipate risks and implement contingency plans to resolve issues impacting applications --- Design operational support systems like monitoring, reporting, fail over, error handling etc. --- Proactively enhances systems for stability, efficiency, scalability and robustness --- Develops, sponsors, and supports the introduction of new and improved methods, products, procedures, and technologies. --- Devise, makes recommendations, and guide implementation of corrective and/or preventive actionsREQUIRED & PREFERRED QUALIFICATIONS --- Bachelor' s Degree or equivalent work experience in a related field required --- 5+ years of experience developing on and administration of, the ServiceNow platform required --- 5+ years of experience with ITIL based processes and tool or equivalent experience supporting applications required --- Thorough knowledge of service delivery processes and how these are automated within ServiceNow --- Should be fully comfortable with writing JavaScript, HTML, CSS, AngularJS, JSON and other languages used to develop ServiceNow --- Implementation and customization of core applications including Incident, Problem, Change, Knowledge, HRSM, Configuration Management, and Service Catalog --- Portal Development; and front-end solutions in Jelly or AngularJS --- Proficient with workflows, business rules, UI pages, UI actions, UI policies, ACLs, and notifications. --- Perform health checks, monitoring performance and mitigating issues as well as ongoing upgrade and clone --- Provide advanced support for ServiceNow by troubleshooting, implementing bug fixes, and root cause analysis --- Integrate third-party software and APIs with ServiceNow using REST and SOAP --- Hands-on experience on integration work using LDAP, SSO/Okta and Mid Servers --- ITILv3 certification is preferred --- ServiceNow Certifications preferred (Administration and/or Developer)Please view our Privacy Policy.

Keywords: Prosum Inc., Cypress , Sr. ServiceNow Software Engineer, IT / Software / Systems , Cypress, California

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