CypressRecruiter Since 2001
the smart solution for Cypress jobs

Technical Services Specialist - CLS/MLT

Company: Aerotek
Location: Cypress
Posted on: January 12, 2021

Job Description:

Description:SUMMARYThe Technical Services Specialist is responsible for assisting customers with product issues and helping the Sales & Marketing division with technical issues and product samples. Determines the testing and investigation strategy to be employed to evaluate inquiries and complaints received from clients. Summarizes and reports the results of all investigations to the appropriate parties. Supports all applicable regulations including but not limited to FDA, ISO, and CMD/CAS requirementRESPONSIBILITIES:-Interact with customers to receive and respond to inquiries and complaints in a highly competent and professional manner.-Interact with the Technical Support department regarding complaint confirmation testing and process and product improvements-Provides guidance and recommendations for the investigation of inquiries and complaints-Provides reports and summaries of the data and results of investigations to all appropriate parties-Interact with the Quality Assurance and Quality Control departments to ensure timely closure of complaint issues.-Give feedback to the Manufacturing area about product issues.-Interface with R&D or other laboratory personnel for data necessary for product support.-Arrange for serum or prepared samples for and from customers.-Train customers or internal personnel on technical issues including visiting clients at their sites-Research questions through articles, in house personnel, internet, etc.Skills:IVD, Molecular, diagnosticsTop Skills Details:In-vitro diagnosticstroubleshootingmolecularAdditional Skills & Qualifications:

  • Requires B.S. degree with a minimum of 5-7 years experience and previous IVD experience.
  • Candidates MUST have experience working in a medical lab. Ideally looking for a CLS or an MLT.
  • The Technical Services Specialist should be knowledgeable of and technically competent with all of the company's products.
  • The specialist should have training and experience in a laboratory environment and have specific expertise with immunoassays.
  • The specialist must have previous experience in troubleshooting IVD and immunoassays so they can determine the type of investigation must be pursued.
  • Previous experience in Medical Technology would be a definite advantage. The position requires the maintenance of documentation to meet specific quality standards.
  • The applicant should have excellent communication, project management, time management, and people skills together with a sense of urgency to resolve customer issues quickly and accurately.Best Candidates will have hands on experience with the company's molecular products or technical experience with molecular in-vitro diagnosticsExperience Level:Expert Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Cypress , Technical Services Specialist - CLS/MLT, IT / Software / Systems , Cypress, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Senior Software Engineer / Java
Description: This shipping and logistics company is looking to add a Senior Level Backend Engineer to their team. They have digitized the container trucking industry
Company: Motion Recruitment
Location: Los Angeles
Posted on: 01/19/2021

Senior Software Engineer / Ruby / Rails / AWS / Remote / Gaming
Description: A recognizable software company in the online gaming/wagering space is looking for a Senior Software Engineer to join their team. Candidates will be working alongside a tenured team, reporting directly
Company: Motion Recruitment
Location: Los Angeles
Posted on: 01/19/2021

.NET Developer / Healthcare Company / Pasadena
Description: A national, growing healthcare company in Pasadena is looking for multiple .NET Developers This company creates three main products used by their clients and internal partners. The .NET Developers will (more...)
Company: Motion Recruitment
Location: Los Angeles
Posted on: 01/19/2021

Technical Support Analyst
Description: Hiring for a Technical Support Analyst to join our growing team. Named one of the Best Places to Work by BuiltLA. The ideal candidate
Company: Swoon
Location: Los Angeles
Posted on: 01/19/2021

Senior Java/Node Architect / Scientific Company / Playa Vista
Description: A mature science-based--start up in Playa Visa that has been growing responsibly over the past couple of years is looking to bring on a Full stack Java / Node Architect to their team. You will be designing (more...)
Company: Motion Recruitment
Location: Los Angeles
Posted on: 01/19/2021

Technical Support Manager
Description: Are you the best technical support agent in your organization, and want to maximize the impact of your knowledge and experience Do you love helping other support agents deliver exceptional customer experiences (more...)
Company: Crossover for Work
Location: Los Angeles
Posted on: 01/19/2021

Software Engineering Manager
Description: RealREPP, a full service technology, logistics and commercial real estate recruiting firm is currently teaming with a well known multinational technology company in Los Angeles to assist them in hiring (more...)
Company: RealREPP
Location: Los Angeles
Posted on: 01/19/2021

Senior Software Engineer
Description: PeerStreet is seeking a Senior Software Engineer to help advance the development and adoption of our technology. The Lender Experience team works on creating the best origination and funding experience (more...)
Company: PeerStreet
Location: Sherman Oaks
Posted on: 01/19/2021

Technical Support Lead
Description: Description Job ID: 48748 Technical Support Lead Technical Support Specialists play a crucial role in our client---s onboarding process, as they are responsible for installing tools and configuring settings (more...)
Company: VanderHouwen
Location: Corona Del Mar
Posted on: 01/19/2021

Software Engineer
Description: JOB OVERVIEW 1. Responsible for software development involving the company---s Online Calculator and Ordering System OCOS applications and related systems. 2. Work with cross-functional OCOS Teams to (more...)
Company: STAAR Surgical
Location: Monrovia
Posted on: 01/19/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Cypress RSS job feeds