Concierge Receptionist

Company: Quail Park
Location: Cypress
Posted on: January 26, 2023

Job Description:

Quail Park on Cypress offers California inspired architecture with comfortably appointed apartment homes and cottages offering residents extraordinary opportunities to remain active and be social. Join the team today!Concierge Receptionist Job DescriptionAre you an outgoing person with an eye for detail and a smile in your voice? Join our team and be the face of Quail Park! From the first person people see when they walk in the door, to the voice that greets them when they call on the phone, we count on our concierges to give a warm impression of Quail Park. You'll work closely with the administrative and marketing staff to assist with projects and present the community attractively to prospective residents and their families. You'll provide good customer service by addressing callers' inquiries directly if you can, or by connecting them to the right team member if you can't. Our concierges function as part of a team, and they always know what to do or who to talk to get things done!Concierge Receptionist--Benefits OfferedPaid time offHealth insurance (for full time)--Dental insurance--(for full time)--Retirement benefits or accountsEducation assistance or tuition reimbursementWorkplace perks such as meal and coffeeVariable schedule options--Concierge Receptionist Minimum RequirementsOne year of experience in a customer service role is requiredPrevious experience in a receptionist or customer service role, with--experience in a senior living environment, preferredProficiency in basic computer skills, including Word and ExcelAbility to read, comprehend, write, and speak English to communicate effectively with residents, families, guests and other team membersMust be detail-oriented and possess strong organizational skillsMust meet all health-related requirements pertaining to State licensureMust maintain current CPR/First Aid credentialsMust maintain current Food Handlers credentialsMust maintain annual Continuing Education Credits--(company paid and provided)Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodationSubject to pre-employment screening including physical, drug and TB testing and criminal clearance--Concierge Receptionist Essential FunctionsAnswers the telephone promptly and addresses caller questions in a courteous and professional mannerTakes accurate and thorough telephone messages or directs the caller to the appropriate voicemail as requested to do soGreets and interacts with residents, family members, guests, and team members in a friendly and positive manner and directs them to the appropriate person or location, as necessaryResponds to emergency calls from residents and alerts appropriate team members in a timely mannerAssists with projects and reports to support department directors as needed, and at the direction of the Business Office ManagerCreates a positive first impression of the community by maintaining a neat and tidy reception area and presenting self in a professional manner in terms of conduct and appearanceConducts community marketing tours as neededOther duties as assignedPM21--Powered by JazzHRPI202052393

Keywords: Quail Park, Cypress , Concierge Receptionist, Hospitality & Tourism , Cypress, California