Fortune 500 Company with amazing growth opportunity-Customer Service
Company: AppleOne
Location: Cypress
Posted on: June 15, 2022
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Job Description:
Seal Beach, Ca.This Call Center/Customer Service Position
Features:Are you looking for a chance to join a successful company
offering full Medical, Dental, Life, Vision, 401K and overtime pay
--- while helping customers keep their personal finances in
order?As a Call Center Representative, you will be providing 5-star
customer service, product up-selling, account access, and
transaction requests by telephone in our Cypress call center. You
may also escalate calls to higher tiers/other departments when
required. If you have a knack for making people feel well-served
and cared for no matter what the issue, this is the right path for
you!Responsibilities:You will be the consummate problem solver,
answering customer calls according to established procedure. You
will process transactions: withdrawals, transfers, stop payments,
loan payments, new accounts and service requests. You must maintain
an excellent working knowledge of company products and services and
be able to cross-sell where appropriate.If you enjoy assisting
customers and fellow employees in a friendly, efficient and
professional manner, with room to grow, this role as a Call Center
Representative is great for you.Qualifications:*Two years of phone
and/or customer-facing experience with demonstrated ability to
provide solutions according to professional standards*One year of
banking experience preferred*Good written and verbal communication
skills, especially listening and problem solving*General knowledge
of computer systems and multi-line telephonesIf your passion is
helping people and you are excited about working in a social,
casual call center environment with great folks like yourself, send
us your resume today.The next step in your career is waiting.Salary
DOEApply today! AppleOne is proud to be an Equal Opportunity
Employer. Pursuant to applicable state and municipal Fair Chance
Laws and Ordinances, we will consider for employment qualified
applicants with arrest and conviction records.0-1 years
Keywords: AppleOne, Cypress , Fortune 500 Company with amazing growth opportunity-Customer Service, Hospitality & Tourism , Cypress, California
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