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Clinical Services Assistant II

Company: Beacon Health Options
Location: Cypress
Posted on: September 13, 2020

Job Description:

About the Position:

Beacon Health Options is currently seeking aClinical Services Assistant II to join our team at our Cypress, CA office. The Clinical Services Assistant II provides and participates in a broad range of office support activities for Beacon staff and management.

Schedule: Monday- Thursday 8:30 am- 5:00 pm and Friday 9:00 am - 5:30 pm

Position Responsibilities:


  • Develops and maintains varied tracking reports related to assigned duties.
  • Interfaces with clients, providers and provider office staff to answer questions and provide benefit information.
  • Supports benefit verification and updates eligibility information as needed.
  • Completes inpatient authorizations based upon structured clinical algorithm and forwards to provider's office.
  • Completes inpatient authorizations following review by clinical staff and forwards to provider's office.
  • Creates new patient files for open cases.
  • Directs callers to appropriate clinical staff.
  • Creates and stores hard copy file for UM staff.
  • Submits admission, discharge and Ambulatory Follow up information to health plans electronically.
  • Meets all regulatory, client, and accreditation organization Turn Around Time (TAT) standards
  • Attends monthly staff meetings.
  • Trains new staff.
  • Prepares outgoing faxes and mail daily.
  • Photocopies requested materials and keeps copiers, printers and fax machines cleared.
  • Documents receipt of time sensitive materials in the Raintree, FlexCare, and Connects systems.
  • Participates in monitoring department office supplies.
  • Ensures filing is completed on a daily basis.
  • Adheres to all Beacon policies and procedures and standards of operations.
  • Completes all required and assigned trainings.
  • Attends all mandatory company or department meetings.
  • Reports to each scheduled shift and commences work and performs essential job functions at the start of each scheduled shift.
  • Displays a positive, constructive, and helpful demeanor that is conducive to a safe and respectful work environment.
  • Performs special projects and other duties as assigned and required.

    Position Requirements:

    • Education: High School diploma or GED required, Associates degree or higher preferred
    • Relevant Work Experience: 2 years general office experience required, healthcare industry experience preferred
    • Knowledge, Skills& Abilities:


      • Strong interpersonal skills and good written and verbal communication skills
      • Proficient computer skills required, including working knowledge of MS Office: Word, Excel, and PowerPoint

        If Beacon sounds like the place for you, what are you waiting for? Apply with us today to get started!

        Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled

        At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you.

        #GD

        PM16

Keywords: Beacon Health Options, Cypress , Clinical Services Assistant II, Healthcare , Cypress, California

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