Cluster Sales Manager
Company: Courtyard - Cypress
Posted on: November 20, 2022
This is the job description for CLUSTER SALES MANAGER.
Position: Cluster Sales Manager
Company: Dimension Hospitality
Reports To: Director of Sales
Job Purpose: Secure new volume accounts; grow positive
relationships with assigned existing accounts; assure positive
recognition within the local community for two hotels with a focus
on the government and transient markets.
1. Solicit, negotiate, and generate contracted revenues from volume
prospects that meet criteria established in the hotel business
2. Employ revenue management techniques to recommend corporate rate
3. Accurately prepare and present Requests for Proposals so that
both client and hotel receive a good value.
4. Prospect for new contract business using a wide variety of
methods including phone calls, outside sales calls, attending
community functions, internet prospecting, supplier partnerships,
trade journals, etc.
5. Develop, implement, and constantly modify sales action
6. Manage and maintain an accurate and up-to-date contact
7. Negotiate and close contracts that meet the hotel's business
plan objectives. Desired arrival, departure and volume patterns
must be met.
8. Internally communicate client requirements, thereby insuring all
information is accurate between client and hotel staff.
9. Coordinate and participate in target market trade shows and
10. Conduct competitive analysis and maintain competitor files in
order to be able to compete successfully.
11. Maintain good rapport with local civic groups and
12. Other duties as assigned.
1. Computer skills to include word processing, spreadsheet, and
familiarity with brand specific property Management System(s).
2. Excellent Prospecting Skills
3. Ability to exercise excellent communication, presentation,
organization, time management and listening skills.
Job Qualifications: Describe the minimum qualifications needed to
complete the job responsibilities.
Education: Associates Degree in Sales & Marketing, Business or a
Experience: Minimum 2 years hotel sales experience or the
equivalent amount of industry experience; OR
equivalent combination of education and work experience.
Discretion & Independent Judgment: Answer all questions and provide
multiple specific examples.
Question Answer (If yes, give multiple examples)
Does this position have authority to formulate, affect, interpret,
or implement management policies or operating practices? No
Does this position have authority to commit the employer in matters
that have significant financial impact? Yes, negotiate and close
contracts that meet the hotel's business plan objectives.
Does this position have authority to waive or deviate from
established policies and procedures without prior approval? No
Does this position have authority to negotiate and bind the company
on significant matters? Yes solicit, negotiate and generate
contracted revenues from volume prospects that meet criteria
established in the hotel business plan.
Is this position involved in planning long or short-term business
objectives? Yes, develop, implement and constantly modify sales
Does this position represent the company in handling complaints,
arbitrating disputes or resolving grievances? Yes, as customer
complaints and concerns arise, the sales manager is the company
representative to resolve and find amicable solutions.
Does this position have authority to make an independent choice,
free from immediate direction or supervision or make decisions or
recommendations that may occasionally be reviewed, revised or
reversed? Yes, employ revenue management techniques to recommend
corporate rate proposals.
Physical Requirements: Indicate requirements that are
representative of those that must be met to successfully perform
the essential duties of this job. Working Conditions: Indicate the
environmental aspects of the job.
Ability to speak and hear. Close and distance vision. Frequent
sitting with some walking and standing. Frequently lifts/carries up
to 10 lbs. Continual use of manual dexterity and gross motor skills
with frequent use of bi-manual dexterity and fine motor skills.
Continually works in normal office conditions and in close
proximity to others.
Additional physical & visual requirements (check all that apply)
Additional working conditions (check all that apply)
Identify and distinguish colors Outdoor weather conditions
X Stand for long periods of time Extreme cold (non-weather)
X Walk extended distances Extreme heat (non-weather)
X Lift/carry 6-25 lbs. Wet or humid conditions
Lift/carry 26-50 lbs. Near moving or mechanical parts
Lift/carry over 50 lbs. On high precarious places
Reach hands and arms in any direction With fumes or airborne
Kneel and/or stoop repeatedly Near toxic or caustic chemicals
X Able to work overtime and/or irregular hours Near risk of
Near loud noises
In areas of strong vibration
Keywords: Courtyard - Cypress, Cypress , Cluster Sales Manager, Executive , Cypress, California
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