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Identity and Access Management Analyst

Company: Prosum
Location: Cypress
Posted on: April 30, 2021

Job Description:

Bachelorrsquos Degree or equivalent work experience in a related field required 1+ years of broad IT experience working within a large enterprise preferred 1+ years of experience performing user provisioning duties and security administration in Active Directory, Unix, and other Operating Systems and applications preferred Experience provisioning accounts in business applications and experience with ldquogreen screenrdquo applications a plus The Identity and Access Management Analyst I is responsible for performing day-to-day user provisioning, security related duties and researching, analyzing, troubleshooting, and resolving low complexity problems for Active DirectoryWindows, Exchange, Azure, M365, VMS, UNIX, Okta, and a variety of other applications including ERP systems. This role will require creating and disabling user accounts, creating mailboxes and distribution lists, setting file permissions, performing password resets, performing SOX compliant auditing, facilitating remediation of audit findings, and any related duties in support of user account and auditsecurity administration. ESSENTIAL FUNCTIONS Identity and Access Management - Maintains and administers user security. bull Perform day-to-day user provisioning and security related duties for the companyrsquos Active DirectoryWindows, Exchange, Azure, M365, VMS, UNIX, Okta, and a variety of other applications including ERP systems bull Perform user account administration i.e., creatingdisabling network system accounts, resetting passwords, creating mailboxes and distribution list, setting file permissions etc bull Ensure all access is in accordance with policies to ensure compliance with regulatory, security, and IT controls bull Ensure approvals are obtained and documented as required bull Provide 2nd tier support for security auditing tools and SSO applications such as Okta, Dayforce, CRM, and Box Customer Service - Ability to develop and maintain strong relationships with customers by listening, understanding, and responding to their needs. bull Provide service to internal and external customers to satisfy their needs and expectations bull Listen to concerns and resolve reported issues effectively and promptly bull Ensure and comply to customer response timeline (SLAs) based on the severity of reported issues including documenting concise and accurate status information in the ServiceNow ticketing system bull Commit to continuous improvement SUPPLEMENTAL DUTIES RESPONSIBILITIES bull Pursues training and development opportunities strives to continuously build knowledge and skills bull Be willing to perform as back up for teammates when work absences occur. bull Assist personnel in other company departments to resolve technical andor application issues bull Other duties as requested

Keywords: Prosum, Cypress , Identity and Access Management Analyst, Executive , Cypress, California

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