Entry Writer - Logistics Customs Broker - Pharma Team
Company: Western Overseas
Location: Cypress
Posted on: September 24, 2024
Job Description:
Entry Writer-Pharma Team
Pay: Start at $29.00/hour, non-exempt.
Benefits: We offer full medical, dental, vision benefits. 401K with
an ER contribution, voluntary plans such as critical illness,
accident, hospital, cancer policies.
SUMMARY
Prepares documentation and electronic data for timely and accurate
filing of import customs entries. Working with our customers and
customs authorities to make certain that shipments are released and
that all necessary activities are conducted in compliance with
customs regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Process timely ISF no later than 24 hours before vessel
departure (if applicable).
- Obtain and/or confirm all required import
documentation.
- Surrender OBL and charges (if applicable).
- Assist clients with classification and/or valuation and
properly rate commercial invoices.
- Process Customs entries within 5-day window of vessel arrival,
ensure Customs release and update file notes. Minimum file count 75
entries monthly.
- Ensure OGA clearance, coordinate exams/sampling and monitor
timeframes when FDA detained and ensure FDA refusals are properly
and timely handled (if applicable).
- Maintain day to day contact with customers for status
updates.
- Issue delivery orders.
- Process billing invoice within 24 hours of ABI
transmission.
- Collect COD payments prior to release of delivery orders (if
applicable).
- Push sales of Marine Cargo, Bonds Insurance, freight forwarding
and warehouse distribution services.
- Assist customers with maximum utilization of WOC tools event
notification, website tracking, etc.
ROUTINE DUTIES AND RESPONSIBILITIES
- Attend training classes and accumulate required number of
training hours for continuous self-development
- Other duties may be assigned
ADDITIONAL DUTIES AND RESPONSIBILITIES (PHARMA)
- Each employee of the Pharma team will be required to work on a
weekend, based on a rotating schedule, or to cover for other team
members who are out.
- Because the weekend workload can vary, employees must clock in
for the first three (3) hours of the day (8:00 11:00 AM) and will
be required to check the workload periodically throughout the day,
until 5:00 PM.
- If it is determined that the employee did not follow up as
required during the day, they could be subject to disciplinary
action, including possible termination.
- Each employee of the Pharma team must work one (1) holiday per
year.
- Western Overseas has 6 holidays per year and the schedule will
rotate between all team members annually.
- When an employee works on a holiday, they will be paid 8 hours
of holiday pay, plus overtime pay at the employee s current rate of
pay.
- When an employee has worked on a holiday, they will be given an
additional paid day off, with the day to be mutually agreed upon by
the employee and their supervisor. Employees are not required to
clock in/out on this day or request time off in any way.
- Employees will be asked to volunteer as needed to cover other
team members time off for vacation and sick time with as much
advance notice as possible.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
SUPERVISION RECEIVED
This position reports to the Branch Manager.
PEOPLE CONTACT
Ability to work well with other employees, customers, and Customs
authorities.
DECISION-MAKING
No decision-making ability, except as directed and authorized.
QUALIFICATIONS
- Willingness to learn the CFR 19 and the US Harmonized Tariff
Schedule
- Capable of working independently and as a team player
- Excellent customer service attitude and communication
skills
- Good knowledge of the English language, verbally and in
writing
- Good typing skills 35 wpm or better
- Ability to maintain high level of productivity
- Ability to prioritize tasks as needed throughout the
day
- Excellent problem-solving skills with the ability to anticipate
and recognize potential problems
EDUCATION AND/OR EXPERIENCE
At least two years experience in Customs Brokerage to successfully
perform this job.
CERTIFICATES, LICENSES, REGISTRATIONS
None required.
WORK ENVIRONMENT
This position will be working primarily indoors in a
climate-controlled office environment. The noise level in the work
environment is usually moderate.
Keywords: Western Overseas, Cypress , Entry Writer - Logistics Customs Broker - Pharma Team, Advertising , Cypress, California
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