Consumer Relations Coordinator - HRSA Grant
Company: Northeast Valley Health Corporation
Location: Sylmar
Posted on: April 4, 2026
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Job Description:
The Consumer Relations Coordinator (CRC) is a customer friendly
individual who performs services and duties related to patient
eligibility and processing to link patients and families with third
party payer programs and health benefit services. The CRC serves as
the lead Consumer Relations Staff for training and is the liaison
between Business Office and Managed Care Dept. Reports to: Business
Office Manager/Managed Care Director Qualifications: 1. High school
graduate or General Educational Development (GED) Certificate with
two years of experience in a community organization solving
consumer problems. 2. Certified Enrollment Counselor (CEC)
Certificate preferred. If not certified, must be able to complete
training within 30 days of hire. 3. Current California driver’s
license (Class 3), car in excellent running condition and proof of
car insurance required. 4. Must have exceptional oral and written
skills and public speaking experience. 5. Must have pleasant,
patient oriented attitude and a professional appearance. 6. Prior
insurance billing experience and/or experience in or working
knowledge of a managed care environment-preferred. 7. Must pass
pre-employment Spanish exam and be able to demonstrate fluidity in
translating, reading and writing. 8. Some knowledge and
understanding of medical terminology and billing codes preferred.
9. Ability to utilize a personal computer with a working knowledge
of Microsoft Word, Excel, and Power Point programs. 10. Willing and
able to work a flexible and sometimes variable schedule. 11. Prior
experience as a Registration Clerk, Medical Records or Consumer
Relations Specialist preferred. 12. The Practice Management
Information access level is 2. Northeast Valley Health Corporation
provides equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion,
gender, sexual orientation, gender identity or expression, national
origin, age, disability, genetic information, marital status,
amnesty, or status as a covered veteran in accordance with
applicable federal, state and local laws. Northeast Valley Health
Corporation complies with applicable state and local laws governing
non-discrimination in employment in every location in which the
company has facilities.
Keywords: Northeast Valley Health Corporation, Cypress , Consumer Relations Coordinator - HRSA Grant, Administration, Clerical , Sylmar, California
