Remote QuickBooks Live Expert Bookkeeper
Company: Intuit
Location: Cypress
Posted on: February 23, 2021
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Job Description:
OverviewJoin Our Virtual Bookkeeping Network!At Intuit, our
mission is to power prosperity around the world. QuickBooks Live
Expert Bookkeeper''s support that mission to our QuickBooks Live
customers by: providing valuable guidance, instilling trust and
confidence, and building relationships with clients, all while
using state of the art tools and technology. Your strength as a
QuickBooks Live Bookkeeper will allow you to empower and educate
people so that they can lead better lives, and get one step closer
to financial freedom. As a virtual employee, you can decide whether
you prefer to work from your home or your office, and flexible
scheduling means you have a variety of shifts to choose from! We
are changing the way that people do their bookkeeping, and
providing world-class support from experts across the United
States. The way that we support our customers is changing, and we
want you to be a part of it! Our Bookkeeper experts are agile;
continually learning, working, and providing guidance in new and
exciting ways.What you''ll bring* Experience: 5+ years domain
experience (contingent upon domain). Experience using bookkeeping
software.* Degree: 4 year degree preferred*
Credentials/Certifications: QB Pro Certification Required Within 30
Days of Starting,CPA, CPB or QB ProAdvisor)* Skills: High degree of
customer service, attention to detail, ability to manage multiple
tasks. Strong written and verbal communication skills. Moderate
computer/software skills.* Proficient with technology; solid
knowledge of computer operations and software.* Must have (or be
willing to obtain) a dedicated internet connection and landline
phone* Strong customer service skills - ability to interact with
customers through video and audio tools in a way that is
professional, friendly and reassuring* Excellent verbal and written
communication skills* Ability to work in a fast-paced environment
with minimal supervision* Critical thinking, problem solving, and
determination* Bilingual (English/Spanish) communication skills
(written & spoken) a plusFor internal use: qblHow you will lead*
This is a virtual, customer-facing role; you will be using our
state of the art video communication software (SmartLook) to
interact with customers* Create high quality customer interactions
and experiences that instill confidence using deep customer
empathy, and your deep knowledge and expertise.* Communicates
directly with customers, answering specific domain questions
(written & oral)* Performs domain expert services
(bookkeeping/accounting)* Reviews information input by customers
for accuracy* Researches regulations to support adviceby Jobble
Keywords: Intuit, Cypress , Remote QuickBooks Live Expert Bookkeeper, Accounting, Auditing , Cypress, California
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